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<rss version="2.0"><channel><title>Croissant blog</title><link>https://croissantagents.com/blog/</link><description>Practical AI agents and business automation guides.</description><language>en</language><item><title>Automation supplier handover: can your team run it without the builder?</title><link>https://croissantagents.com/blog/automation-supplier-handover/</link><guid>https://croissantagents.com/blog/automation-supplier-handover/</guid><description>Accept an automation handover with a practical takeover test: verify account control, workflow files, pending work and a safe first run.</description><pubDate>Fri, 30 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Dates and time zones in AI workflows: stop guessing deadlines</title><link>https://croissantagents.com/blog/ai-deadlines-dates-time-zones/</link><guid>https://croissantagents.com/blog/ai-deadlines-dates-time-zones/</guid><description>A practical way to turn vague dates into checkable deadlines, preserve date-only fields and review ambiguous AI-extracted schedules.</description><pubDate>Thu, 29 Oct 2026 00:00:00 +0000</pubDate></item><item><title>AI automation cost: scope, setup and running costs for a small team</title><link>https://croissantagents.com/blog/ai-automation-cost-budget/</link><guid>https://croissantagents.com/blog/ai-automation-cost-budget/</guid><description>Plan AI automation costs with Croissant’s approved USD menu, separate usage charges, an agency workload example and practical spending controls.</description><pubDate>Wed, 28 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Prompt injection in business documents: keep AI extraction checkable</title><link>https://croissantagents.com/blog/prompt-injection-business-documents/</link><guid>https://croissantagents.com/blog/prompt-injection-business-documents/</guid><description>A practical guide to handling instructions hidden in documents read by AI, with a worked order-intake example and a field-by-field review checklist.</description><pubDate>Tue, 27 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to test an AI workflow before launch: a small-team test pack</title><link>https://croissantagents.com/blog/test-ai-workflow-before-launch/</link><guid>https://croissantagents.com/blog/test-ai-workflow-before-launch/</guid><description>Build a practical AI workflow test pack with expected outcomes, failure cases, a worked release decision, and a reusable test record.</description><pubDate>Mon, 26 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How much access should you give an AI agent? A small-team guide</title><link>https://croissantagents.com/blog/ai-agent-access-permissions/</link><guid>https://croissantagents.com/blog/ai-agent-access-permissions/</guid><description>Build a practical permission plan for an AI agent: limit data and actions, test denied requests, and prepare to remove access.</description><pubDate>Sun, 25 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to validate AI-extracted invoice data before accounting entry</title><link>https://croissantagents.com/blog/validate-ai-invoice-data/</link><guid>https://croissantagents.com/blog/validate-ai-invoice-data/</guid><description>A practical invoice extraction workflow with field checks, an exception queue, a worked example and a clear boundary between draft entry and payment approval.</description><pubDate>Sat, 24 Oct 2026 00:00:00 +0000</pubDate></item><item><title>When an automation fails: a recovery runbook for small teams</title><link>https://croissantagents.com/blog/automation-failure-recovery-runbook/</link><guid>https://croissantagents.com/blog/automation-failure-recovery-runbook/</guid><description>A practical recovery plan for broken business automations: contain the failure, check completed work, run a manual fallback and reconcile the backlog.</description><pubDate>Fri, 23 Oct 2026 00:00:00 +0000</pubDate></item><item><title>What to monitor after launching an AI agent</title><link>https://croissantagents.com/blog/ai-agent-monitoring/</link><guid>https://croissantagents.com/blog/ai-agent-monitoring/</guid><description>Track failures, unanswered work, stale tasks, and useful outcomes so an agent remains an owned business process.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Preventing duplicate emails and tasks in AI automations</title><link>https://croissantagents.com/blog/prevent-duplicate-ai-actions/</link><guid>https://croissantagents.com/blog/prevent-duplicate-ai-actions/</guid><description>Understand why retries cause duplicates and how to build workflows that recover without repeating external actions.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Human approval in AI workflows: what should stay with your team?</title><link>https://croissantagents.com/blog/ai-agent-human-approval/</link><guid>https://croissantagents.com/blog/ai-agent-human-approval/</guid><description>Set approval rules by consequence so agents handle routine work while people keep control of important decisions.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to write a useful brief for an AI agent project</title><link>https://croissantagents.com/blog/ai-agent-workflow-brief/</link><guid>https://croissantagents.com/blog/ai-agent-workflow-brief/</guid><description>Give an implementation team the inputs, boundaries, examples, and outcomes needed to scope a practical agent workflow.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to prepare your business knowledge for an AI agent</title><link>https://croissantagents.com/blog/prepare-business-knowledge-for-ai/</link><guid>https://croissantagents.com/blog/prepare-business-knowledge-for-ai/</guid><description>Organise approved answers, current documents, and ownership so an agent has dependable information to work from.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to measure the value of AI automation in a small business</title><link>https://croissantagents.com/blog/measure-ai-automation-roi/</link><guid>https://croissantagents.com/blog/measure-ai-automation-roi/</guid><description>Evaluate time, review effort, errors, and operational outcomes instead of relying on impressive-looking activity counts.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to choose your first business automation project</title><link>https://croissantagents.com/blog/choose-first-automation-project/</link><guid>https://croissantagents.com/blog/choose-first-automation-project/</guid><description>Prioritise a workflow that is frequent, understandable, and small enough to test before expanding.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How to automate customer enquiries without losing the personal touch</title><link>https://croissantagents.com/blog/automate-customer-enquiries/</link><guid>https://croissantagents.com/blog/automate-customer-enquiries/</guid><description>Design an enquiry workflow that captures context, routes requests, and keeps important decisions with your team.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>How AI agents can improve task handoffs between teams</title><link>https://croissantagents.com/blog/ai-task-handoffs/</link><guid>https://croissantagents.com/blog/ai-task-handoffs/</guid><description>Turn vague forwards into owned tasks with context, a defined result, and a route for questions.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>From website contact form to follow-up: an automation blueprint</title><link>https://croissantagents.com/blog/website-form-to-follow-up/</link><guid>https://croissantagents.com/blog/website-form-to-follow-up/</guid><description>Connect your contact form to a real process so enquiries become owned tasks rather than forgotten notifications.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Choosing an AI automation partner: questions worth asking</title><link>https://croissantagents.com/blog/choose-ai-automation-partner/</link><guid>https://croissantagents.com/blog/choose-ai-automation-partner/</guid><description>Evaluate a provider by the workflow they can explain, the evidence they show, and the operating responsibilities they clarify.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>CRM data entry automation: a safer agency handoff workflow</title><link>https://croissantagents.com/blog/crm-data-entry-automation/</link><guid>https://croissantagents.com/blog/crm-data-entry-automation/</guid><description>Scope CRM data entry automation with stable matching, field-level proposals, an agency enquiry example and human review before consequential changes.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>An AI research assistant for your business: a sensible operating model</title><link>https://croissantagents.com/blog/ai-research-assistant-business/</link><guid>https://croissantagents.com/blog/ai-research-assistant-business/</guid><description>Build research workflows that gather relevant information, record sources, and distinguish evidence from a suggested conclusion.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>An AI automation pilot checklist for operations teams</title><link>https://croissantagents.com/blog/ai-automation-pilot-checklist/</link><guid>https://croissantagents.com/blog/ai-automation-pilot-checklist/</guid><description>Run a bounded pilot with realistic examples, clear acceptance criteria, and a plan for taking over when something fails.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Agentic automation vs workflow automation: which do you need?</title><link>https://croissantagents.com/blog/agentic-automation-vs-workflow-automation/</link><guid>https://croissantagents.com/blog/agentic-automation-vs-workflow-automation/</guid><description>Understand when fixed rules are enough and when an AI agent can help interpret information and choose the next step.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>Agency reporting automation: a practical weekly AI workflow</title><link>https://croissantagents.com/blog/ai-weekly-reports/</link><guid>https://croissantagents.com/blog/ai-weekly-reports/</guid><description>Plan agency reporting automation with source-linked inputs, a worked client-report example, human review and tests for missing data.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>AI email triage: shared inbox automation for a small agency</title><link>https://croissantagents.com/blog/shared-inbox-ai-triage/</link><guid>https://croissantagents.com/blog/shared-inbox-ai-triage/</guid><description>Plan AI email triage with named owners, a worked agency inbox example, review gates and tests for misroutes, missing context and duplicate tasks.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>AI document summaries: how to keep them useful and checkable</title><link>https://croissantagents.com/blog/document-summary-ai-workflow/</link><guid>https://croissantagents.com/blog/document-summary-ai-workflow/</guid><description>Use structured summaries, source references, and review rules to avoid losing important details in long documents.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>AI agents vs chatbots: the difference for business buyers</title><link>https://croissantagents.com/blog/ai-agents-vs-chatbots/</link><guid>https://croissantagents.com/blog/ai-agents-vs-chatbots/</guid><description>Understand the difference between answering a question and completing a workflow before choosing a solution.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item><item><title>AI agents for small business: where to start</title><link>https://croissantagents.com/blog/ai-agents-for-small-business/</link><guid>https://croissantagents.com/blog/ai-agents-for-small-business/</guid><description>Choose a useful first AI-agent project, set approval boundaries, and test an enquiry-assistant pilot before expanding its access.</description><pubDate>Thu, 22 Oct 2026 00:00:00 +0000</pubDate></item></channel></rss>